Cancellation and Refund Policy
Cancellation and Refund Policy
Effective Date: [Insert Date]
At Laxmi Organic Store (https://laxmiorganic.store/), we aim to provide our customers with a seamless shopping experience. However, we understand that there may be instances where you need to cancel an order or request a refund. Please read our policy below for details.
1. Order Cancellation
1.1 Before Shipping:
Orders can be canceled within 24 hours of placing them, provided the order has not yet been shipped.
To cancel your order, please contact our customer support team at [laxmichemicalonline@gmail.com] or call us at [+91 82734 67091] with your order details.
1.2 After Shipping:
Once the order is shipped, cancellation is not allowed. In such cases, you may refer to our Return Policy for assistance.
2. Refund Policy
2.1 Eligibility for Refunds:
You are eligible for a refund under the following circumstances:
If you cancel the order before it is shipped.
If the product delivered is incorrect, damaged, or defective (refer to the Return Policy).
2.2 Refund Process:
Approved refunds will be processed within 5-7 business days after we receive the returned product or confirm the cancellation.
Refunds will be credited to your original payment method.
2.3 Non-Refundable Items:
Products that have been used, damaged after delivery, or are not in their original condition are not eligible for refunds.
Refunds will not be provided for orders canceled after the shipping stage.
3. Late or Missing Refunds
If you haven’t received your refund within the specified timeframe, first check your bank account or payment provider.
If the refund still hasn’t been processed, contact us at [laxmichemicalonline@gmail.com] or [+91 82734 67091] for further assistance.
4. Changes to the Policy
Laxmi Organic Store reserves the right to update or modify this Cancellation and Refund Policy at any time. Changes will be reflected on this page with the updated effective date.
For further assistance, please contact us:
Email: [laxmichemicalonline@gmail.com]
Phone: [+91 82734 67091]
