Return Policy
Return Policy
Effective Date: [Insert Date]
At Laxmi Organic Store (https://laxmiorganic.store/), your satisfaction is our priority. If you receive a product that is incorrect, damaged, or not as described, we offer a straightforward return process to ensure your concerns are resolved promptly.
1. Return Eligibility
You are eligible to return a product if:
The product received is incorrect or different from what you ordered.
The product is damaged or defective upon delivery.
The return request is made within 5 days from the date of delivery.
Note: Products must be unused, unwashed, and returned in their original packaging, including all tags and accessories.
2. How to Request a Return
To initiate a return:
Contact Us: Email us at [ laxmichemicalonline@gmail.com] or call us at [+91 82734 67091] with your order details and reason for the return.
Provide Evidence: Share clear photos or videos of the product to verify the issue.
Approval: Once we review and approve your return request, we will provide you with instructions for returning the product.
3. Return Process
Shipping the Product: You are responsible for returning the product to the address provided by our team.
Inspection: After we receive the product, our team will inspect it to confirm the issue.
4. Refund or Replacement
Replacement: If eligible, we will ship the correct product to you at no additional cost.
Refund: If a replacement is not feasible, we will issue a full refund to your original payment method within 5 business days.
5. Exceptions
We do not accept returns for:
Products damaged due to misuse or mishandling.
Returns requested after the 5-day return window.
6. Contact Us
For further assistance, please contact us at:
Email: [laxmichemicalonline@gmail.com]
Phone: [+91 82734 67091]
